![]() To make matter worse, there is no way to reset or force Outlook to recalculate the unread messages count, even if you try to mark all messages as read, or login via OWA (Outlook Web Access) to ensure that all items are read, and that unread count matches the number of email messages remain unread on the web-based OWA. ![]() For example, Outlook may indicate that there is a count of 1 unread email message, but in fact there is none in the Inbox or there is a 3 count of unread emails when actually there is only 2 unread messages. In Microsoft Outlook 2010, Microsoft Outlook 2013 or older Outlook versions, the Inbox displays the count of unread email messages, but the count may be wrong or incorrect.
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